We take the reins from you – from accepting orders to inbound deliveries. We are supported by a clever, contemporary order management system. It automatically bundles shipments, for example, so our customers can take advantage of dispatch services that are as sustainable and cost-effective as possible.

For you, we process:

• orders via distributors in book retailing
  (Libri, KNV Zeitfracht, IBU),
• EDIFACT orders from your retail partners,
• orders from your field sales representatives,
• direct orders,
• continuations, standing-order orders and (magazine) subscriptions.
• We clarify incomplete and unclear orders.
• We make note of new titles and titles that are temporarily unavailable for delivery and inform your customers.
• We handle forward orders professionally.